Skip to main content
Case Management & Housing

From Recuperation to Permanent Housing: A Structured Pathway

Medical respite is more than a safe bed—it is a launchpad to lifelong stability. Explore our 5-phase whole-person housing navigation framework and proven 88% housing placement rate.

Housing-First Alignment

Healthcare Healing & Housing Stability Work Hand-in-Hand

Hospital discharge planners face an agonizing dilemma: discharging a recovering patient back to the streets almost guarantees medical relapse.

At IJL Homes, while our nursing team dresses wounds and stabilizes chronic illnesses, our Licensed Medical Social Workers work intensively on the root cause of health vulnerability: housing insecurity. We leverage CalAIM Enhanced Care Management (ECM) and Community Supports to ensure our members never return to homelessness.

Permanent Supportive Housing (PSH)

Direct integration with regional Coordinated Entry Systems for prioritized PSH matching.

CalAIM ECM Alignment

Continuous collaboration with Medi-Cal Managed Care Plan lead care managers.

Step-by-Step Pathway

The 5-Phase Housing Navigation Framework

A methodical, structured workflow that ensures every obstacle to permanent housing is identified, addressed, and resolved during the member's recuperative stay.

1

Phase 1: 24-Hour Intake & SDOH Assessment

Target Timeline: Hours 1 – 24
Immediate Assessment

Upon arrival, our Licensed Medical Social Worker conducts a comprehensive biopsychosocial assessment evaluating housing history, income, legal barriers, and CalAIM ECM enrollment.

Phase Action Items & Key Deliverables

Detailed Social Determinants of Health (SDOH) assessment
Coordinated Entry System (CES) survey status verification
Immediate Enhanced Care Management (ECM) provider alignment
Identification of primary healthcare medical home (PCMH)
2

Phase 2: Individualized Care & Housing Action Plan (ICHAP)

Target Timeline: Days 2 – 7
Goal Setting

Collaborative goal-setting establishing clear clinical healing benchmarks and realistic housing placement targets tailored to member preferences.

Phase Action Items & Key Deliverables

Customized ICHAP co-created with member and care team
Target housing placement type selected (PSH, Senior, Board & Care, RRH)
Weekly case management milestones mapped to length of stay
Bi-weekly case conferencing with hospital and health plan ECM leads
3

Phase 3: Vital Document Recovery & Benefits Advocacy

Target Timeline: Days 7 – 21
Document Recovery

Expediting acquisition of critical identification documents and optimizing government public benefit programs to establish rental sustainability.

Phase Action Items & Key Deliverables

Fast-tracked California State ID, Social Security Card, and Birth Certificate
SSI / SSDI disability advocacy and appeals support with legal aid partners
Enrollment in CalFresh (EBT), General Relief, and Medi-Cal maintenance
Opening personal bank accounts and financial literacy preparation
4

Phase 4: Coordinated Entry Matching & Housing Acquisition

Target Timeline: Days 21 – 60
Housing Matching

Active navigation through the regional Coordinated Entry System to match members with Permanent Supportive Housing (PSH), Rapid Re-Housing, or residential care.

Phase Action Items & Key Deliverables

Direct linkage to CalAIM Housing Tenancy & Sustaining Services
Escorted tours and interviews at supportive housing apartment complexes
Master lease and voucher document submission (Section 8, VASH, Continuum of Care)
Assistance with security deposit subsidies and move-in utility grants
5

Phase 5: Sustainable Move-In & 90-Day Follow-Up Aftercare

Target Timeline: Discharge to Day 90
90-Day Retention

Safe transition to permanent housing equipped with essential furniture, a 30-day medication supply, an established primary care physician, and ongoing retention visits.

Phase Action Items & Key Deliverables

Complete move-in welcome kit (bedding, cookware, pantry starter pack)
30-day supply of all prescription medications delivered at lease signing
Scheduled 30, 60, and 90-day follow-up wellness checks by IJL case managers
Ongoing warm handoff to permanent community-based ECM providers
Evidence-Based Results

Housing & Health Retention Outcomes

Our clinical respite and housing navigation model produces measurable transformations for recovering individuals and hospital partners alike.

88%
Permanent Housing Placement

Graduating members transitioned directly into stable, permanent, or supportive housing.

< 5%
30-Day Hospital Readmission Rate

Industry-leading post-acute clinical recovery preventing emergency bouncebacks.

100%
Connected with Primary Care (PCMH)

Every member leaves with an established community doctor and scheduled follow-up.

90 Days
Post-Discharge Aftercare Checks

Structured wellness follow-up ensuring long-term lease retention and medication adherence.

Partner with Our Housing Case Management Team

Discharge planners and health plan care managers can collaborate directly with our social work leads to secure post-acute beds and permanent housing pathways.